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Implementation Consultant

  • Locatie:

    Zuid-Holland

  • Sector:

    Exclude

  • Type vacature:

    Vast dienstverband

  • Contact email:

    ojongma@percasearch.nl

  • Referentie:

    23151

  • Gepubliceerd:

    6 maanden geleden

  • Verloopdatum:

    2019-04-29

  • Startdatum:

    February 12 2019

  • Consultant:

    #

SOFTWARE IMPLEMENTATION CONSULTANT

 

On behalf of one of the most innovative, international data solutions providers we are looking for a Implementation Consultant who will play a pivotal role in the acceptance and further development of a highly sought-after software solution.

Over the past years our client built a real-time platform that is able to process over 110 million records, 500 million images and (machine) translates over one billion words per day. They achieved this by re-building their platform based on MS in open-source tooling, using the most cutting-edge solutions out there.

You will be joining a truly international company in , where more than 25 nationalities work in a unique setting.

IMPLEMENTATION CONSULTANT – THE PROFILE

As a successful Implementation Consultant your role is twofold.

The majority of the role entails Business Analysis (75%)  wherein you will:

  • Be the technical owner of the platform and supporting tools, have a good understanding of the possibilities of the system
  • Capture (technical) functional and non-functional requirements, use cases and user stories for changes and new features
  • Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
  • Assisting with integration and acceptance testing
  • Managing projects, developing project plans, and monitoring performance
  • Analyze customer support tickets (2nd and 3rd level support) to uncover their root cause

The other 25 % of your time you will conduct pre-sales activities:

  • Assist our the internation sales team on proposals and solutions to customers
  • Continuously improve documentation to improve the onboarding of new customers and to reduce common questions asked
  • Answer to RFI/RFQ/RFP together with the Key Account Sales manager
  • Provide pre-sales technical assistance and product education to Customers
  • Understand Customer's technical issues, in the Customer’s vocabulary
  • Guide complex customer integrations and provide training to customers when needed
  • Analyze system usage and (monitoring), advise customers how to use the system
  • Apply Project Management standards to help ensure customers' success

You will report into the Manager Development.

Your profile:

  • Proven experience as a software implementation consultant
  • Having worked with SW development teams before
  • Understanding of API’s and structured data such as XML and JSON
  • Excellent analytical and modelling skills
  • Strong stakeholder management skills
  • Mastering the Dutch language is not a must and we are considering Knowledge Migrants already residing in the Netherlands for this position.

WHAT’S THE OFFER?

You will be working in a true tech company that invests a lot in its people but also in the tools the employees need and want to do their job. This in a nice environment in the region of The Hague that is easily accessible by car and public transport.

Next to that:
• The chance to have an impact on a great cutting-edge software solution that this used world-wide by renowned companies
• A salary in the range of € 70.000, = per year with excellent secondary benefits.

Questions?

For questions, you can contact Oliver Jongma on +31 (0) 6 145 926 76 or ojongma@percasearch.nl.